Legal

Privacy Policy

Last updated: July 18, 2026

This Privacy Policy explains what information Framed Honors (a brand of Timshel Inc.) collects, how we use it, and the choices you have. It covers framedhonors.com (the “Site”) and our made-to-order keepsakes of press coverage.

When we mail you a personalized invitation, it carries a unique link to a page we prepared for you. Visiting that link lets us recognize that the invitation reached you and record the visit, so we can follow up and prepare your piece. You can ignore the link at any time, and you can ask us to stop contacting you.

1. Information we collect

  • Public press & business information. Press coverage (the publication, headline, date, and the person or organization featured) and publicly available business-contact details, which we use to identify features and reach out.
  • Information you give us. Your name, email, shipping address, order details, and anything you send us (for example, a request or a support message).
  • Usage & device data. Standard analytics — pages viewed, clicks, approximate location from IP, device and browser — and, for a personalized link, that the link was visited.
  • Payment data. Card payments are processed by Stripe. We do not receive or store full card numbers.

2. How we use it

  • To prepare, preview, produce, and ship your keepsake.
  • To reach out about coverage you were featured in.
  • To operate, secure, and improve the Site, and to measure whether our outreach and pages work.
  • To provide support and to comply with law.

3. How we share it

We do not sell your personal information. We share it only with service providers who help us run the business, under contracts that limit their use of it:

  • Stripe — payments · Resend and Cloudflare — email · PostHog — analytics · Neon and Vercel — hosting and database · a print-and-ship fulfillment partner to produce and deliver your piece.
  • We may also share information to comply with law, enforce our Terms, or protect rights and safety, and in connection with a business transfer.

4. Cookies & analytics

We use cookies and similar technologies for essential site function (for example, checkout) and for analytics. You can control cookies through your browser; blocking some may affect how the Site works.

5. Retention

We keep information for as long as needed to run the business, fulfill orders, meet legal and accounting obligations, and resolve disputes, then delete or de-identify it.

6. Your choices

  • Stop hearing from us. Email hello@framedhonors.com and we will remove you from outreach.
  • Access, correct, or delete. Ask us for a copy of the information we hold about you, or to correct or delete it, subject to legal limits.

Depending on where you live, you may have additional rights under applicable privacy law; contact us to exercise them.

7. Security, children, and changes

We use reasonable safeguards to protect information, though no method is perfectly secure. The Site is not directed to children, and we do not knowingly collect information from them.

We may update this Policy; the “last updated” date reflects the current version. Questions or requests? Email hello@framedhonors.com.